Team Coaching

“Teams are typically so busy doing that they have little time for reflection. Team coaching helps teams review performance, boost results, improve communication and build rapport.”

David Clutterbuck, Coaching the Team at Work, Second Edition

According to Richard Hackman, three key elements have been found to contribute significantly to team performance and success:
  1. Team design and structure;
  2. Team launch; and
  3. Competent team coaching.
Executive Sound Board utilizes the High Performance Team Coaching (HPTC) system (Peters and Carr, 2013), which is a comprehensive approach for coaching a team throughout its business cycle. The system focuses on performance and results, both within the team and in relation to external stakeholders. 

The HPTC system consists of six core coaching components, which are applicable at three different stages of the team lifecycle. A background of psychological safety and trust underpins the entire system.

Component I – Assessment
In this phase, the coach helps the team determine to what extent it meets each of six conditions for team effectiveness, as follows:

Component II – Coaching for Team Design
In the second phase, the focus is to ensure that the team has addressed the six conditions identified in the Assessment Phase.

Component III – Team Launch
Here, the coach helps the team create a Team Charter, which articulates the team’s Purpose (Vision, Mission, Business Measures, and Outcomes) as well as a set of explicit Working Agreements.

The Purpose represents what the team is setting out to produce, whereas the Working Agreements represent how the team will work together in order to achieve its purpose.

The Working Agreements can be thought of as the “rules of engagement”, and include team norms and expectations. For example, the agreements can include details regarding how meetings will be conducted, how conflict will be resolved, how team members will give and receive feedback, communication standards and protocols, etc.

Component IV – Individual Coaching
This component is designed to support the team leader (and other team members, as appropriate) through the beginning and middle stages of the team lifecycle, as they strive to create and maintain the actual team culture in alignment with the Charter. There is a focus on preparing the team leader to eventually take over the ongoing coaching of the team. 

Component V – Ongoing Team Coaching
This involves monthly or quarterly sessions with the whole team, in order to support them in following through on the Charter. Among other things, the team coach may help the team reflect on each of the following:
  1. Working Agreements, and how well the team has been adhering to them;
  2. Success Check-ins – i.e. identifying and celebrating wins;
  3. Conflict resolution and/or avoidance, and the degree to which everyone’s voice is included in the conversations;
  4. Team Huddles – having each team member identify one thing that is going well and one that could be changed in order to improve team meetings;
  5. The GROUP (Goal, Reality, Options, Understand Others, Perform) Model for Team Coaching Sessions; and
  6. Reciprocal Peer Coaching, where peers take turns coaching each other.
Component VI – Review Learning and Successes
Here, the coach helps the team reflect on key learnings and successes in order to integrate important meta-level insights. Formally, this is structured as the final phase of the HPTC system, but in practice, such reviews are encouraged throughout the team lifecycle.

In the final coaching sessions of the HPTC system, the coach may choose to revisit some of the metrics from the initial Assessment phase in order to help the team track and quantify progress.

For more information about team coaching or any of our other services, please contact us or reach out to book a complimentary consultation.
We would be delighted to learn about your unique challenges and explore how we might be able to help. 

Life Changing

When I entered into coaching, I was nervous. In all honesty, I have an easier time communicating with women vs. men, especially in a development or therapeutic session. However, Chris was the perfect choice for me.

He is a great listener and communicator who has really let me take charge and explore my development opportunities, strengths, and my life.

I know "life changing" is a huge rating but the conclusions I came to in my last session with Chris after we reviewed my 360 feedback inspired conversations with my wife that I feel will change the trajectory of our lives, so if the rating shoe fits...

My life is richer for the time I have spent with Chris, not to mention my career, family, and colleagues.

Thank you, Chris.

Jeff S., Head of Talent

Exceptional Coaching

I met Chris in a group / peer support environment. Over time it became clear that through our work and independant training Chris has developed exceptional coaching capacities. Time and again I've witnessed Chris's leadership in bringing some of our members from unconscious and recurring destructive patterns to awareness and choice. When Chris started coaching individually I signed up fully expecting, and receiving considerable value.

Just last week, Chris helped me re-frame a past disappointment as a fact, not a constraint. It's obvious in writing; it became obvious in session.

— Shayne R., Investor and Business Owner


Chris has done tremendous work with me. In our work together, there have been several qualities that have stood out to me, including three that have been paramount in my opinion. These were evident almost immediately.

1. He has Zen like patience to listen and work through difficulties in life.

2. He has the uncanny ability to help peel back the layers to ultimately get to what is holding one back.

3. Once the roadblock to progress has been identified, he intuitively works with you to identify solutions, and never pushes his opinion on you.

— Ramu T., Market Research Professional

Empowering and Supportive

I had a hypothesis (about myself) that certain behaviors or approaches of mine weren’t getting me the resources, attention and support I needed from my executive team to advance my business forward.

I was frustrated and questioning if the role I was in was the right one for me. 

Through my work with Chris, I was able to see that my tendency to always be seen as “nice” and “accommodating” was holding me back from moving my business and career forward.

Chris worked with me and gave me the tools and support I needed to negotiate boldly and within just a few months, my CEO aligned with my vision and agreed to everything I asked for.

Jennifer F., Senior Vice President

Deep Cross-Functional Knowledge

I had the great fortune of finding Chris as my personal executive coach.

Chris perceives layers,connectedness and possibilities for his clients within their unique organizational space. He offers framework and words that enable his clients to surface the best in themselves and their organizations. Because Chris has deep cross-functional knowledge and is genuinely interested and widely read, he will guide you through the insights, exercises and authors that fit your journey.

Chris has so much to offer and I'm thankful for the healthy growth he will continue to bring out in organizations and their leaders.

Fiona H., Director of IT and Technology

Best Coach Ever

Chris is AMAZING. I have had a few different executive coaches over my career including one provided by MIT and he is THE BEST.

What is great about Chris is that he is exceptional at listening to me talk for a while then rephrasing what I said into a clear goal for the session. Then he follows that with a conversation where he questions my assumptions about what to do next and provides feedback that is thought provoking and helpful. In this way he helps me see possibilities that I wouldn't have seen without him.

The end effect is RESULTS - each and every time we tackle a specific goal (preparing me for a CEO briefing for example), I am able to achieve beyond expectations.

He is literally the BEST COACH EVER.

 — Jennifer S., Managing Director at a Top Five Consultancy

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